Privacy Policy

At Meds1 ("we," "us," or "our"), we prioritize protecting your personal information and being transparent about how it is handled. This Privacy Policy outlines the type of information we collect when you visit or use (the "Site") and any related services, products, or features (collectively, the "Services"), how that information is used, and the options available to you.

By accessing or using the Site and Services, you confirm that you have read, understood, and agree to the practices described in this Privacy Policy and our Terms of Use. If you do not agree, please discontinue use of the Site and Services.

Residents of California should review the California-specific section below. Residents of Colorado, Connecticut, Nevada, Virginia, or Utah should refer to their respective state-specific sections.

What Our Site Does

To provide our Services effectively, we collect certain details from you, such as medication information, location data, and personal preferences. This allows us to:

• Compare prescription prices at nearby pharmacies;
• Show pricing data obtained from third-party partners;
• Generate and provide a discount card upon request; and
• Offer pharmacy-specific coupons for savings.

Information We Collect

We refer to all data collected from or about you as "Your Information." This data helps us operate the Site, enhance your experience, and improve our Services. Some features — like accessing a discount card — are available without creating an account. The information we collect varies depending on your interaction with us and may include:

• Personal identifiers: Such as your name, date of birth, address, and demographic details.
• Medication details: Information about prescriptions, including names, dosages, and fulfillment preferences.
• Payment information: Billing details, card numbers, security codes, and expiration dates, which may be processed by third-party providers.
• Health and lifestyle data: Information you provide regarding medical history, weight, prescriptions, pregnancy status, supplements, or blood pressure.
• Transaction history: Records of purchases made using our discount services, including pharmacy locations.
• Location data: General or precise location details such as zip code, city, or GPS data (only with your permission).
• Preferences and settings: Your selected options and configurations on the Site.
• Device and technical data: Information about your device, browser, operating system, and IP address.
• On-device metadata: Additional data stored or associated with your device.

We may also collect information through customer support interactions via phone or email. Additionally, we automatically gather usage data, including how you interact with the Site and the features you use.

We utilize Google Analytics to better understand user behavior. This tool uses cookies to collect data about how visitors engage with the Site. For more information, visit https://policies.google.com/technologies/partner-sites.

How We Use Your Information

Your Information may be used for purposes such as:

• Operating and maintaining the Site and its features;
• Providing requested Services or information;
• Customizing your experience based on your preferences and location;
• Improving our Services through research, analytics, and quality checks;
• Managing accounts and offering customer support;
• Ensuring system functionality and maintenance;
• Sending promotional content, offers, or advertisements (including third-party promotions);
• Delivering transactional or administrative notifications via email or SMS;
• Detecting and preventing fraud or misuse;
• Creating aggregated, anonymized data for analysis; and
• Monitoring usage of identifiers like BIN/PCN/RXGroup/Member ID.

Where allowed by law, we may also:

• Combine your data with third-party information for the purposes listed above; and
• Use de-identified data for lawful purposes.

How We Share Your Information

We may share Your Information with:

• Healthcare and telehealth providers: To support medical services and consultations.
• Pharmacies and fulfillment partners: To process and deliver prescriptions.
• Marketing partners: To provide relevant promotional content (with opt-out options).
• Legal authorities: When required by law or to protect rights and safety.
• Business transactions: In case of mergers, acquisitions, or asset transfers.
• Service providers: Vendors assisting with operations such as hosting, analytics, or payments.

Your Protected Health Information

Meds1 is not classified as a "covered entity" under the Health Insurance Portability and Accountability Act ("HIPAA"). However, we may collect data that qualifies as protected health information to facilitate connections with healthcare providers and pharmacies.

By using our Services, you consent to sharing your information with relevant third parties, including healthcare professionals and pharmacies, to fulfill requested services such as prescriptions and payments.

Some third parties may be subject to HIPAA regulations and will handle protected health information in accordance with applicable laws. De-identified data is not considered protected information under HIPAA.

Any information not directly related to treatment or diagnosis will be governed by this Privacy Policy and applicable laws.

Information Security

We use reasonable security measures, including administrative, technical, and physical safeguards, to protect your data. Where applicable, we use SSL encryption to secure data transmission, identifiable by "https" in the browser.

However, no system is completely secure. We are not responsible for data transmitted over unsecured networks. Emails sent to us are not encrypted, and you acknowledge associated risks when using email communication.

Your Choices

You can opt out of marketing emails at any time by using the unsubscribe link or contacting us at [email protected]. Service-related communications may still be sent.

The Site does not currently respond to "Do Not Track" signals. If this changes, we will update this policy.

Children and Minors

The Site is intended for users aged 18 and older. We do not knowingly collect data from minors. If you believe a minor has shared information, please contact us so we can address it.

Links to Third-Party Websites

Our Site may include links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before providing any personal information.

Cookies and Similar Technologies

We use cookies and similar tools to improve your browsing experience and analyze Site usage. Cookies help us recognize returning users and store preferences.

You can disable cookies through your browser settings, though some features may not function properly. Continued use of the Site implies consent to cookie usage.

Data Retention

We retain Your Information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. To request deletion or updates, contact us at [email protected].

International Access

Meds1 operates within the United States. If you access the Site from another country, your data may be transferred to and processed in the U.S., where data protection laws may differ.

Additional Rights for California Residents

California residents may request details about how their personal information is shared for marketing purposes once per year by contacting [email protected].

Personal Information Collected in the Past 12 Months:

How We Use This Information:

• Processing and fulfilling orders;
• Providing support and managing accounts;
• Improving our platform;
• Sending communications;
• Preventing fraud;
• Maintaining system performance;
• Complying with laws; and
• Protecting users and business interests.

We do not sell your personal information.

Personal Information Shared in the Past 12 Months:

Your California Privacy Rights:

• Right to Know: Request details about collected data and its use.
• Right to Delete: Request deletion of your personal data.
• Right to Opt-Out of Sale: We do not sell data.
• Right to Non-Discrimination: No penalties for exercising rights.

To submit a request, contact us at [email protected] or visit .

Additional Rights for Residents of Colorado, Connecticut, Nevada, Virginia, and Utah

Residents in these states may:

• Confirm data processing;
• Access or delete personal data;
• Request data portability; and
• Opt out of targeted advertising.

Nevada residents may opt out of data sales, although we do not currently sell personal data.

Contact us at [email protected] to exercise these rights.

Changes to This Policy

We may revise this Privacy Policy from time to time. Updates will be posted on the Site with a revised "Last Updated" date. Continued use of the Site indicates acceptance of the updated policy.

If we plan to use your data for new purposes, we will seek your consent.

Contact Us

If you have questions or concerns, please contact us: